Account Manager job overview:

We’re recruiting an Account Manager for an award winning architectural signage and wayfinding consultancy, specialising in the design and delivery of creative solutions for a broad spectrum of clients. Due to their continued success, both in terms of growth and awards, they’re now looking to recruit an additional account manager to join their team. Supporting the marketing and business development team, you’ll be responsible for managing existing clients and nurturing client relationships.

About this Architectural signage and wayfinding company:

Well established within the architectural signage and wayfinding sector, our client has consistently been recognised at industry awards for many years. Offering a range of services from consultancy, surveys, wayfinding audits, through to the design and management of architectural signage and wayfinding schemes. From bespoke architectural signage through to environmental branding, graphics and manifestations, our client covers the full range of signage and graphic solutions. Their experience and expertise enables them to deliver on any type, size or complexity of signage requirements. This has led them to develop an enviable portfolio of clients within:

Architects and Designers | Construction | Corporate | Financial | Leisure | Commercial Interiors | Property | Retail | Public Sector | Education | Legal and more.

Responsibilities include:

As an Account Manager your responsibilities will include:

• Supporting the Business development Managers, looking after clients requirements post sale.
• Developing exiting relationships nurturing profitable accounts through good customer service and cross / up selling.
• Manage accounts in order to close and gain more business.
• Attending site meetings.
• Specifying signage to meet client requirements.
• Estimating.
• Processing jobs from start to finish.
• Maintaining customer records on the CRM System.

You:

This account management job requires you to be able to demonstrate the following:

• At least 3 years’ experience in a signage account management / client facing project management role.
• Good knowledge of all signage products, fabrication, vinyl and print.
• Competent with CRM systems (Microsoft Dynamics).
• Good understanding of Health and safety (Risk assessments etc).
• Able to read architect drawings.
• Competent in specifying signage for clients.
• No design software knowledge expected but very useful.
• Good communication and reporting skills.