This Market Researcher and Customer Analyst job offers the ultimate in flexible working. Paying up to £30,000, the possibility to work full time or part time hours, based from home, this role would suit a senior level person looking to work 2-3 days’ a week at the above salary. Or a more junior person where the salary would reflect full time hours. You’ll need experience in technical, environmental branding or similar architectural features. Responsibilities include targeted research and market analysis of agreed vertical markets, and key contacts within them, to support the company’s customer growth and acquisition plans…

About the Company

The company design and execute 3D architectural features that define commercial environments and enhance the user experience. Offering bespoke and modular solutions, products include:

Ceilings and ceiling suspended decorative and placemaking solutions. Walling, facades and other interior and exteriors architectural and decorative features. Through to eco-friendly LED lighting systems, illuminated backlit media, signage, retail displays, and fabricated casings for technology based products and installations.

Typical clients include retailers, including supermarkets, department stores, shop in shop through to showrooms, galleries, and workplace environments.

About this Market Research job

This Market research job sits within the Sales & Marketing team. The position is not a sales role, but on occasion may require client liaison. As an example, taking incoming calls generated by marketing and obtaining a brief understanding of the enquiry to generate leads to pass to the sales team.

This Market Research & Customer Analysis jobs responsibilities

This Market Research & Customer Analyst jobs responsibilities is to conduct targeted market research and customer analysis of companies in agreed vertical markets. Identify key contacts within a company, and ultimately support the sales team to penetrate new markets and clients, in line with our client’s strategic development plan.

Duties will include you to:

• Liaise with Senior Leadership & internal teams to identify target markets
• Participate in video meetings at Group and Team level
• Research & identify prospective client companies using online & offline research strategies
• Pinpoint key decision makers & influencers & associate contacts to company records
• Identify potential projects & relevant contacts – Brand Owners, Stakeholders, Architects, Specifiers, Contractors etc
• Accurately record & maintain market research & customer analysis data
• Recommend targeted marketing activities based on market research & customer analysis findings
• Create & execute lead generation strategies & marketing communication material
• Field incoming customer enquiries, record accurate information on leads for the sales team
• Support the achievement of the company’s market growth & customer acquisition plans

You

So, to be considered for this Customer Analyst and Market Research job you must be able to commit to dedicating at least 20 – 30 hours a week to this role. You’ll have a level of flexibility on when you work, and therefore can fit this flexible job opportunity around other non-conflicting work, or personal, commitments.

It is also essential that you have technical experience from a related industry. This is required in order for you to be capable of holding initial conversations during incoming client enquiries that may be required on occasion.

Relevant practical experience could include, for example, retail design, interior architecture, technical sales, specification, project management, production or installation of metal fabrication, cladding, suspended ceilings, partition walling, lighting, signage or interior fitout.

In addition, you will need to display:

• Understanding of working with retail client’s, architects, designers, specifiers & / or main contractors
• Technical appreciation of materials, finishes, fabrication & installation methods
• Computer literate capabilities include internet research methods and microsoft office suite
• Self-motivation, capable of working remotely & independently
• Well organised, disciplined & proactive
• Excellent written & verbal communication skills
• A keen eye for detail & an appreciation of design led solutions
• Good admin skills
• The right to work in the UK

What’s in it for you

This role requires a sound level of practical and technical experience and an understanding of the customer base. Although careful consideration will be given to all relevant applications, it is envisaged that the ideal person is likely to have had a higher salary than this role is offering.

However, due to the flexibility of working 20 – 30 hours a week, for more experienced people, this job may suit for example, an agent, someone wanting to semi-retire, achieve a better work life balance or perhaps a parent or carer.

To sum up, this role offers a truly flexible, hybrid job opportunity, allowing you to work remotely, and fit the agreed hours around your work and / or personal life.

• Basic salary: up to £30,000 / salary and hours to be agreed dependent on experience
• Benefits

Tagged as: B2B Marketing Jobs, Built Environment, CRM Management, Environmental Branding, Experiential Marketing, Fabrication, Interior Fitout, Point of Purchase, Point of Sale, Retail Branding, Retail Display, Retail Fixtures & Fittings, Retail Furniture, Retail Interiors, Shopfitting, Specification