Licensed Premises Staff Training

This course is aimed at anyone that works on licensed premises and provides an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area

CPD, Institute of Hospitality Certificate to showcase your success

On successfully passing our online training courses with certificates, our automated digital certificates allow candidates to easily access their certificates and showcase their success.

Featuring the course title, the candidates name, and logo/s of CPD, Institute of Hospitality industry body / bodies endorsing the course, certificates can be downloaded direct from our Learning Management System (LMS), in PDF format.

Print a copy for your records or share it online, our digital certificates can be stored and accessed from our LMS whilst your account remains open.

NB.
Please note the sample certificate displayed is only intended to provide a visual example. On successfully passing the course the actual certificate received may differ slightly from this sample. This is due to our online training courses being continuously updated and awarded additional endorsements. Therefore, the logos of additional industry bodies may be included on the certificate received.

sample certificate
  • Module name:
  • Min pass rate:
  • Introduction
  • 70%
  • Learning Disabilities: the Basics
  • 70%
  • New Understanding
  • 70%
  • Person-centred Approach
  • 70%
  • Meeting Needs - Part 1
  • 70%
  • Meeting Needs - Part 2
  • 70%
  • Meeting Needs - Part 3
  • 70%
  • Legal Framework Opportunities and Safeguarding
  • 70%

Course duration 60 minutes, this does not account for loading speeds or time to answer questions.

L.M.S. system

Our Learning Management System (LMS) portal allows individuals to track their personal development, and business leaders to monitor the training progress of their team.

Mobile responsive, our LMS delivers reports, provides access to automated, downloadable certificates, stores results and much more…


  • Course UpdatesX

  • Don’t waste your time & money on outdated training courses

    Unlike some other online training courses on the market, ours are not fixed videos. Our suite of premium eLearning online training courses are continuously updated to ensure you receive the best value for your money.

    For our courses developed around specific legislation and law, our continuous course updates means that the content is updated to ensure they remain consistent with any changes.

    But it’s not just legislation, the law, or topical updates to the content of our online training courses. Our continuous course updates also mean our courses are further enhanced by continuous improvements using cutting edge production, gamification, and digital delivery.

    Of course, that’s not to mention that to remain the best-in-class provider of highly engaging online training, our course updates also include ongoing accreditations being awarded from additional industry bodies. As well as the development of new online training courses being produced and added to our eLearning suite.

  • System RequirementsX

  • Course category summary

    Crafted to engage & enhance learning retention, our online training courses have been produced to deliver a premium eLearning online training experience. To enjoy the full benefits of production and delivery, the following system requirements are recommended:

    • Up to date web browser: Google Chrome, Mozilla Firefox, or Microsoft Edge, recommended. (NB. We no longer support Internet explorer.)
    • Video: Up to date video drivers
    • Memory: 1Gb+ RAM
    • Download Speed: Broadband (3Mb+)
  • Free TrialX

  • See for yourself, our free trials let you try before you buy

    See for yourself the quality of our courses, and also if the topic is right for you. Our free trials let you try before you buy.

    Register your free trial account and access the first module of this online training course. When you upgrade to the full course, Module 1 is saved in your account in our LMS, so you can continue from where you left off and start Module 2.

    Simply click free trial, complete the signup form and we’ll email you with your free trial login details.

    Free trial
  • Buy NowX

  • Online Training for Businesses & Individuals

    Courses can be purchased online through our eLearning portal by clicking on the buy now button. Alternatively, businesses with higher volume of training needs may want to contact us to discover more about our discounts for volume training packages.

    Buy Now

If you like

Licensed Premises Staff Training

Have a look at some other related courses.

Alcohol Personal Licence Holder

Alcohol Personal Licence Holder

  • Price: £ 100.00 + VAT
  • Certificates Approved by: Laser Awards, CPD, Institute of Hospitality
  • CPD Points: 3
  • No. of modules: 9
  • Duration: 90 minutes

Overview

This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licensing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Customer Service

Customer Service

  • Price: £ 35.00 + VAT
  • Certificates Approved by: CPD
  • CPD Points: 3
  • No. of modules: 9
  • Duration: 75 minutes

Who is this course for ?

This Customer Service online training course is aimed at all employees who perform in a customer-facing, account management or other client services role, who want to enhance their existing skills.

Drug and Alcohol Awareness

Drug and Alcohol Awareness

  • Price: £ 35.00 + VAT
  • Certificates Approved by: CPD, Institute of Hospitality, IIRSM
  • CPD Points: 3
  • No. of modules: 8
  • Duration: 80 minutes

Overview

This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

Mental Health Awareness

Mental Health Awareness

  • Price: £ 25.00 + VAT
  • Certificates Approved by: CPD
  • CPD Points: 2
  • No. of modules: 3
  • Duration: 25 minutes

Who is this course for ?

This course is designed to provide an understanding of Mental Health Awareness issues, especially in the context of the workplace. Recommended for Leaders who take their duty of care for employees health, safety and wellbeing seriously, this course is suitable for themselves and employees of all levels.

Slips Trips and Falls

Slips Trips and Falls

  • Price: £ 35.00 + VAT
  • Certificates Approved by: IIRSM, IOSH, CPD
  • CPD Points: 1
  • No. of modules: 5
  • Duration: 60 minutes

Who is this course for ?

This course is aimed at all employees and provides an understanding around the issues of Slips, Trips and Falls in the workplace.

FAQ categories

  • Personal, professional development plans
  • Q: I’m interested in investing in my own personal professional development to increase my capabilities and fulfil my career potential, but I’m not sure where to start or which courses, I should complete?

    Answer

    The answer really depends on where you’re currently at, and where you want to go, in terms of your career.

    Contact us for a free career consultation and we can advise you on how best to reach your career goals.

    Q: I’m interested in creating a training package to help the business deliver a positive onboarding experience for new employees. Can you advise on the best courses to include, and the most cost-effective way to purchase them?

    Answer

    First, this is a great idea, and yes, we can help you. The statistics prove that a positive onboarding experience leads to higher rates of talent retention, as a result increasing your chances of receiving a ROI in recruiting and onboarding.

    Our range of eLearning online courses are perfect for inhouse and remote onboarding. We can help you create a package, tailored to your individual needs, the level and / or position of your new hire, or alternatively, create a standard onboarding package for all new employees.

    However, until we understand more, we can’t advise you on the exact courses that best suit your business needs. Or the most cost-effective way to purchase a package to support your onboarding process.

    Contact us to discuss further and get a free consultation and no obligation quote.

    Q: As a business we want to create a people and culture strategy that includes talent development, increases the skills, engagement, and performance of our team. What are the best courses to include, and most cost-effective way for us to implement a learning and development plan?

    Answer

    Congratulations, you get it. The benefits to businesses that invest in developing their people are huge, and deliver positive results direct to the bottom line.

    The most cost-effective training solution we can offer depends on the size of your business, the number of courses you want to include in your development plan, and how people you want to enrol.

    Check out our discounts FAQ’s for an overview of our bundles, credit accounts or unlimited subscription accounts, or contact us to discuss your requirements and get a free no obligation quote.

    Q: We recognise the threat to the business of not having a tangible succession planning strategy and want to address this area of weakness. We want to create a learning and development programme to prepare our key people and equip them with the capabilities to become future leaders.

    What are the best courses for developing future leaders and managers?

    Answer

    The short answer is we have an extensive range of courses specifically aimed at developing the skills of current, and future, leaders, and managers. However, we recommend you contact us for a consultation.

    As well as advising you on a tailored a learning programme to support your needs, the development of future leaders and a succession plan, dependant on where you are in terms of formulating your succession planning strategy, identifying future leaders etc, it would best to understand more before recommending a plan.

    Contact us for a free consultation and no obligation proposal to suit your specific needs.

  • LMS questions
  • Q: Can your learning management system be integrated into our companies existing LMS?

    Answer

    Yes. Our LMS will work alongside your existing system via our open API. Contact us for more info.

  • Discounts
    • Bundles
    • Q: What are bundles?

      Answer

      Bundles are a package of several online training courses that you can buy together, at a discounted rate, and you, or your intended candidate, can work your / their way through completing them at your / their own pace.

      Bundles are a good way for single, or smaller numbers of users, to purchase several online training courses at a discounted rate.

      Q: Which training courses are available to buy in bundles, and what discounts are available from buying bundles?

      Answer

      We have created off the shelf bundles for several of our related courses, that create an extended learning and development plan for users around certain topics or areas of development. However, we can create bespoke bundles to suit your individual interests or needs.

      Bundle discounts are based on the number of courses purchased. See our standard bundles or contact us to discuss your training needs and get a free no obligation quote.

    • Credit accounts
    • Q: What does your business credit account offer and how does it work?

      Answer

      Our business credit account is a cost-effective way for companies to purchase large quantities of bulk credit and receive heavily discounted rates on our online training courses.

      Recommended for companies that either already have a high volume of training needs or who are committed to investing in the professional development of their people.

      Our business credit accounts provide a flexible training solution, unlimited access to our full suite of courses whilst ever your account is in credit, and benefit from the lower prices we can offer for bulk purchases.

      You don’t need to know which courses you need, or when you will need them. Our business credit account allows you to use your credit to access any of our courses, whenever you want, and never expires.

      Contact us to discuss your business’s training needs and get a free no obligation quote.

    • Unlimited subscription accounts
    • Q: What does your unlimited subscription account offer and how does it work?

      Answer

      Our unlimited subscription accounts requires a business to have at least 10 people they want to create a professional development plan for. The more people they have, the bigger the discount off our online training courses we can offer.

      Our unlimited subscription account is based on you paying a monthly subscription to access unlimited use of our full suite of training courses. This makes it easy for you to budget for your business’s training and development needs. Provides you with peace of mind that all your training needs are covered by one fixed monthly payment, and that you are getting the best prices for our expert approved online training courses available.

      Contact us to discuss your business’s training needs and get a free no obligation quote.

  • Web browsers
  • Q: Why is Internet explorer no longer supported?

    Answer

    We no longer support any version of Internet Explorer due to this outdated browser inability to deliver the functionality required to deliver our interactive digital training courses. Microsoft themselves will stop supporting Internet Explorer in early 2020, and we strongly advise you to use an up-to-date browser such as Google Chrome, Mozilla Firefox or Microsoft Edge if you are not already.

  • Courses
  • Q: What happens if I / one of my staff fail a course.

    Answer

    Users are given 3 attempts at each module. If a module is failed on the third attempt it will be locked, and the user will need to contact us to unlock it. Each user is permitted up to 3 extra attempts per course. If they fail again after using all extra attempts a new course licence will need to be purchased and they will have to start the course again.

    Q: There are lots of online training courses and eLearning providers in the market to choose from, why should I purchase your courses rather than any others?

    Answer

    You are right. The benefits of investing in training and development, combined with the ease and cost effectiveness of online training has naturally led to the growth of digital training course developers and service providers.

    First, it may help if we told you we are strategic partners with the training video production company and a licensed distributor. Like you, we recognised the benefits of investing in training, and assessed the market before selecting a developer to partner with.

    There are plenty of developers and distributors in the market available for you, like us, to choose from. But having gone through an extensive selection process ourselves, we partnered with the developer that we felt produced the best quality training courses at a cost effective rate for our clients.

    See the quality of our online training courses for yourself, register a free trial account and access the first module of all our courses or find out more about our online training courses. Free trial


    Q: Can you create bespoke courses? We’d like an online interactive video / digital training course developed for our business, that is branded and tailored to our specific needs.

    Answer

    The short answer is yes. We are not a production company; we are strategic partners with a developer who does not sell training courses direct. However, we have agreed with them that they will produce bespoke courses for our clients. Contact us to discuss further.

  • Free trials
  • Q: How do your free trials work?

    Answer

    Click free trial and access our LMS portal. Register your free trial account by completing the simple form, and you will receive an email with your login details.

    Our free trails give you instant access to the first module of all our online training courses. So, see for yourself the quality, format, and tests at the end of the module, and try before you buy our course or courses.

    Q: After completing the first module of a course as a free trail, when I purchase the full training course will I have to retake the first module?

    Answer

    No. Our LMS tracks and records your progress even for free trial accounts. When you purchase the course, having passed the first module on your free trial you will continue the course by starting the second module.

Questions

If the answer to your questions can not be found in our FAQ's, we will endeavour to answer your questions as quickly as possible. (we will only reply when we have an appropriate answer or are unable to resolve the topic at this time.)

Buy now

Courses can be purchased online through our eLearning portal by clicking on the buy now button. Alternatively, businesses with higher volume of training needs may want to contact us to discover more about our discounts.

Free trial

See for yourself the quality of our courses, and also if the topic is right for you. Our free trials let you try before you buy.

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