Overview

A creative professional, experienced in managing retail and hospitality experiential concepts from design through to activation, within luxury and mass retail environments. Possessing 15 years’ experience creating world class VM, display, fixture and signage solutions, leading multi-disciplined teams to deliver retail destinations that consider the complete customer experience, notably throughout optimum and disrupted trading conditions.

Experience

A BA Graduate, demonstrating career progression from VM Manager, Area Visual Manager to Senior Creative Experiential Manager. Passionate about enhancing the aesthetics of environments to heighten customer experience, they're committed to leading a team to consistently deliver high profile retail, hospitality and experience projects, from concept to implementation. Skills include the sourcing and implementation of FFE, props, signage, POS, window, and in-store display, produced with full budget management. Highly experienced in collaborating with internal and external stakeholders, including Retail Operations, Property, Design, Buying & Merchandising, Creative Direction and Facilities, as well as collaborating closely with brands and concessions partners. Working regularly with architects, designers, and cultural partners, including museums and galleries, to deliver key events in the creative field. Additionally, their strong background in managing customer experience, during times of change, is pertinent for the current climate. Accountable for the creation and execution of temporary trading spaces, during renovations. Requiring strategic / collaborative thinking to deliver affordable temporary FFE solutions, and customer wayfinding, enabling a ‘business as usual’ environment, whilst maintaining product and environmental prestige.

Foot note

Highly experienced in managing the creative, production and delivery of prestigious windows, in-store displays, brand visual identity and creative communications. Provides an expert eye for detail, trends and culture. Now looking for a new role with an organisation committed to delivering world class experiential campaigns that enable them to maximise their creative and productivity potential.